IT Infrastructure Library

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The Business Perspective

The Business Perspective is one of the books in the IT Infrastructure Library (ITIL).  It covers issues such as understanding and improving IT service provision as an integral part of an overall business requirement for high quality IS management.

Key issues:

• Business Continuity Management
• Partnerships and outsourcing
• Surviving Change
• Transformation of business practice through radical Change

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Updated on October 12, 2007  |  Displayed on November 20, 2008 Copyright © 2007 D. A. Resler.  All rights reserved.